Rick Yvanovich, FCMA CGMA FCPA MSc., Founder and CEO, TRG International Entrepreneur, Techie, Brit, baby boomer. He’s worked for 30 years in: supermarkets, accounting
Rick Yvanovich, FCMA CGMA FCPA MSc., Founder and CEO, TRG International
Entrepreneur, Techie, Brit, baby boomer. He’s worked for 30 years in: supermarkets, accounting profession, breweries, newsagents, defence manufacturing, IT, property development and BP, in the UK, China, Singapore, Switzerland and Vietnam. Posted to China as Finance Manager with BP, in 1990 he relocated to Vietnam likely making him the longest Brit in Vietnam and probably the first Management Accountant and CIMA member too. In 1994 he founded TRG a tech company, with a vision of making your business shine by providing stuff that works. It’s working as it’s still going and taken him to 39 of the 80 countries where TRG’s customers are. Another venture, expanded the vision to making you and your business shine; enabling people to be the best that they can be. Active on the tech start-up scene he’s co-founder of multiple tech start-ups and mentor / coach / investor to many others across UK, Europe and Asia. Chairman of AMCHAM Vietnam ICT Committee and a regular Vietnam speaker on tech. Cofounder and Vice-Chair of the International Project Management Association Vietnam. MSc in Strategic Business Management from Manchester Metropolitan University. Chairman of SEA Regional Board, CIMA.
VICTOR G. BURRILL, EXECUTIVE COACH | CORPORATE TRAINER | CONSULTANT
Victor Burrill uses his 25 years business management experience and professional development credentials to help individuals and teams unleash their potential. Victor Burrill (UK) is a motivating executive coach, corporate trainer and consultant devoted to helping and developing others professionally and personally. He is internationally qualified with a proven history of empowering individuals, teams and organizations to reach their potential and goals. He has accumulated over 25 years business management experience (12 in Asia) at every level of the corporate ladder, including as General Manager of 3 companies. Victor prepares carefully with his audience/clients’ needs in mind and engages his participants with fun, dynamic workshops and sessions. With his love for business and the world of business, he understands the challenges of running and developing organisations in a changing and competitive marketplace. He has provided hundreds of seminars, executive education and soft skills programmes and has worked with some of the world’s top
Dear valued members and friends, We're pleased to bring back our "Finance for Non-Financial Professionals" Workshop organised by PwC's Academy (Vietnam) in August 2017 in Ho Chi Minh City. This
Dear valued members and friends, We’re pleased to bring back our “Finance for Non-Financial Professionals” Workshop organised by PwC’s Academy (Vietnam) in August 2017 in Ho Chi Minh City. This two-day workshop is aimed to increase knowledge and awareness of key financial topics and issues in participants, in order to enhance your ability of using the financial information to make better short and long term decisions. The workshop will be facilitated by top Finance Consulting experts at PwC Vietnam.
• Date & time: 30 & 31 August 2017 | 8:30 – 17:00
• Venue: Novotel Saigon Centre, 167 Hai Ba Trung, HCMC
• Language: English
• Fees: VND 15,000,000/pax for 2-day course (including refreshment, lunch, materials and certificate; excluding VAT) If you are interested, please register via email: email@example.com before 20 August. Details about the workshop: https://www.pwc.com/vn/en/events/2017/ffnf-aug-2017.pdf We look forward to seeing you at the event.
In a world where competitors are everywhere and only one click away, customer loyalty is the basis for business survival and growth.
In a world where competitors are everywhere and only one click away, customer loyalty is the basis for business survival and growth. Nowadays’ customers have unlimited access to information about your business, and research shows that they are increasingly willing to switch but also stick with any company who goes above and beyond to give them an amazing customer experience.
“Repeat business is not loyalty!”
As per BBGV partnership with British University Vietnam (BUV) which aims to bring you the added value to your business, we conduct a series of training course on customer’s loyalty. To kick-off, the one-day course Customer Loyalty Measurement will provide you with answers for questions of how to measure your customer’s loyalty and with a comprehensive understanding of your business performance.
By the end of this course, participants will be able to:
Understand what Customer Loyalty is
Identify what drives Customer Loyalty, especially in Vietnamese market
Analyse data to fully know your customers and business performance
How to measure Customer Loyalty
Identify gaps in Loyalty
Join us at the one-day lecture, Customer Loyalty Measurement.